Legal NoticeThis legal notice details the obligations of The Mauritius Union Assurance Cy Ltd to you regarding our Customer Portal. Please read this legal notice in full before you use this portal. Using the portal implies that you accept the terms of this legal notice. We do occasionally update this legal notice so please refer back to them in the future. Any reference made to “us” or “we” or “our” relates to The Mauritius Union Assurance Cy Ltd.
1. Use of Customer Portal
1.2 You are permitted to use our portal for your own purposes and to print and download material from this portal provided that you do not modify any content without our consent. Material on this portal must not be republished online or offline without our permission.
1.3 The copyright and other intellectual property rights in all material on this portal are owned by us or our licensors (if any) and must not be reproduced without our prior consent.
1.4 Subject to paragraph 1.2, no part of this portal may be reproduced without our prior written permission.
1.5 By using this portal, you warrant that all information submitted online shall be done in good faith and such information shall to your knowledge be true and correct. You understand that you will still need to submit the original documents in order that relevant online requests (e.g. claims requests) may be successfully processed.
1.6 Any submission of document online does not guarantee immediate processing or approval by us.
1.7 Information displayed on this portal are only indicative by nature and are non-contractual. Contractual obligations are contained only in your insurance policy and related documents.
2. Visitor conduct
2.1 With the exception of personally identifiable information, the use of which is covered under data protection principles and regulations, any material you send from this portal shall be considered non-proprietary and not confidential. Unless you advise to the contrary we will be free to copy, disclose, distribute, incorporate and otherwise use such material for any and all purposes.
2.2 When using this portal you shall not send from this portal any material for which you have not obtained all necessary consents, is discriminatory, obscene, pornographic, defamatory, liable to incite racial hatred, in breach of confidentiality or privacy, which may cause annoyance or inconvenience to others, which encourages or constitutes conduct that would be deemed a criminal offence, give rise to a civil liability, or otherwise is contrary to the law of the Republic of Mauritius.
3. Site uptime
3.1 We take all reasonable steps to ensure that this portal is available 24 hours every day, 365 days per year. However, websites/portals do sometimes encounter downtime due to server and, other technical issues. Therefore we will not be liable if this portal is unavailable at any time.
4. Links to and from other websites
4.1 This portal may contain links to, or be accessed from links on other world wide web sites. We do not have responsibility for, or control of, the contents, availability, operation or performance of other websites to which this portal may be linked or from which this portal may be accessed. We make no representation regarding the content of any other web site which you may access from this portal.
4.2 If you would like to link to this portal, you may only do so on the basis that you link to, but do not replicate, any page on this portal and you do not in any way imply that we are endorsing any services or products unless this has been specifically agreed with us.
4.3 If you choose to link to our portal in breach of Paragraph 4.2 you shall fully indemnify us for any loss or damage suffered as a result of your actions.
5. Exclusion of liability
5.1 We will use reasonable efforts to include accurate, complete and up-to-date information on this portal, but we make no warranties or representations as to its accuracy, completeness or frequency that it is updated.
5.2 Any calculation provided by any tool contained in this portal is based on the information provided by you. Although we will make every effort to ensure the accuracy of data appearing on this portal, we do not guarantee, either express or implied, the accuracy and completeness of these data.
5.3 All users agree that access to this portal is at their own risk, and that neither we nor any party involved in creating or delivering this portal shall be liable for damages of any kind, including without limitation, any special, direct or indirect, incidental, or consequential or punitive damages (even if we have been advised of the possibility of such damages) arising out of access to, or use of the information contained on this portal, or any errors or omissions, misprints, out-of-date information, technical or pricing inaccuracies, typographical or other errors appearing on this portal. This limitation includes damages to, or for any viruses that may infect your computer equipment.
5.4 Some personal or business data may be collected from you on this portal (e.g. e-mail addresses, names, mobile number etc.). The disclosure of this data is voluntary and your data shall be handled within the safeguards of the Data Protection Act 2004. Your password for this portal should be kept confidentially by you and shall not be known by The Mauritius Union Assurance Cy Ltd and/or our employees and/ or agents. We shall in no event be liable for damages of any kind incurred or suffered as a result of you disclosing your password voluntarily or involuntarily to any third party.
6. Law and jurisdiction
This Customer Portal together with, the use and operation of this customer portal shall be governed by and construed in accordance with Mauritian law. Any dispute(s) arising in connection with this Legal Notice and/or the use and operation of the customer portal are subject to the exclusive jurisdiction of the Republic of Mauritius.